Archives for September 2014

Need to Know SEO: 6 Hot Tips


Innovation in the palm of your hands_Sept14Small businesses, bloggers, and marketers all want their Web pages to rank. Whether you have a little or a lot of experience with Search Engine Optimization (SEO), you probably know that getting your site on that first page of results takes dedication.

Gone are the days of stuffing a page with keywords and gaming the system. What you must know for SEO for the coming year involves changing technology and adopting a more personal approach.

1. Optimize your Mobile Site Immediately

Google’s focus is turning to mobile and that’s not going away. Their Mobile Playbook clearly outlines the steps you should be taking. Websites must function perfectly on phones, tablets, and computers. While some businesses may need designs specific to each device, the overwhelming majority can give priority to mobile-friendly design that also tests well on a computer.

Current operating systems blur the lines between mobile and desktop display, so you can’t go wrong putting mobile optimization above desktop. You can’t expect mobile users to convert while using a that only displays correctly on a desktop browser, but a desktop browser will be flexible enough to handle a website optimized for mobile.

2. Embrace Location-Specific SEO Strategy

People use GPS-enabled smartphones to search for businesses. A Google study found that four of five people conduct local searches. They look for business hours, location, address, and product availability. Of people searching on the go, 56% are looking for local businesses. More than twice as many local searchers made a purchase within a day, compared to non-local searchers.

Regardless of whether it relies heavily on local customers, local SEO impacts your business. Claiming your name and ensuring your contact information is correct means that people who search for you will be able to find you, talk to you, and perhaps become your customer. It also lets your happy customers leave reviews for all to see. Bonus points for adding a high quality photo of your business.

3. Target People, Not Keywords

With the Google shift to secure search, keyword referral data isn’t trackable. Which means you must change the way you develop and track the usefulness of keywords. Communicating with your customers and potential customers is a valuable way to gather quality data about how they are finding you. Moz Academy put together a short lesson with to target your potential customers.

For better SEO, analyze your current and future customer base. What do they like? What are their interests? There are a few ways to do this: through your website analytics (track behavior and trends—where are they dropping off?) and by using tags/user-defined fields/social features in your CRM.

4. Organic Still Matters
The first quarter 2014 RKG Digital Marketing Report showed only 30% of site visits occurred via organic search. That’s a marked decline that led many people to believe that organic search is becoming insignificant. However, the number remained steady for more than one year. We also know that the method for collecting this data changed. A whopping 85% of Google search visits were keyword “Not Provided.”

Organic results come from having quality content on your site without shifty SEO tactics. People searching for exactly what you offer find you because your site is an authority on what they need. How could that be insignificant?

5. Include SEO in all your Marketing Efforts

Social media people, public relations people, even your copy editors must all understand why what they’re doing is important to SEO and how important search is to gaining customers. Ways to build this relationship across all marketing efforts will vary depending on the size of your business. Customer relationship management (CRM) software and project management apps can bridge departments and connect project stakeholders. , such as file sharing and Evernote integration, may be just the right tools to keep your teams on the same page about SEO.

6. Always Be Proactive

You’ve heard of or experienced Google penalties, bad link building, black hat SEO, and the ever-changing best practices for SEO. As Google continues to evolve to provide users the best page results for their needs, one thing remains constant. Really, it comes down to quality. Your site must contain quality content, be easy to use, and answer the question your customer is asking. By taking proactive steps, such as publishing authoritative content and disavowing spammy links, you can help fortify your site against search engine updates that seek to weed out low quality results.

Search engines are concerned with providing the best results to users. They will continue to refine their methods for doing so as long as there are people using the Internet. Be in the places your target audience is, giving them the information they need, on the devices they use. Always strive for quality because that is what search engines work to find.

Diana Doherty is a freelance writer specializing in SEO content, and is a contributor to She loves all things tech, photography, craft, military family life, and business. She earned her BA in English Writing Arts from SUNY Oswego.


Some Ins and Outs of Ecommerce


Ecommerce_Aug14Are you a business owner? It’s pretty likely that if you’ve found this blog, you have some kind of interest in ecommerce. Whether you have your own business, work for one, or have ambitions of starting one, knowing the ins and outs of ecommerce is crucial. Even if you’re just an avid online shopper, knowing the goals and ideals of ecommerce is good!

There are many, many different platforms for ecommerce. In the past, most online purchasing went directly through a company’s website. Now, there are so many different selling models and platforms, it’s kind of amazing. There are micro-ecommerce type sites like Etsy, where anyone can open a small shop. There are the ecommerce giants like Ebay and Amazon. Then there are niche sites, group deal sites…the possibilities are endless.

So what are some ways to stand out in the vast world of ecommerce? Here are a few tips:

  • Use your budget on marketing. Rather than spending a fortune to build a custom ecommerce store, consider using one of the many pre-fab ecommerce platforms that are available. They are generally a fraction of the cost and just as effective as building your own from scratch. This can also tie in with any digital marketing campaigns, making it a seamless transition from advertising to selling.
  • Use social media. I know, I know, we talk endlessly about social media and its power with consumers. But you know why? Because it works! Leverage social media for advertising. It’s free (or cheap, if you want to utilize paid advertising) and it’s so easy to use. No one can deny that social media is easily the most far reaching method of marketing that we have.
  • Focus on customer service. Sometimes, customer service can be lost in the fray when it comes to ecommerce. As with in-person stores and sales, the customer always has to come first. Great customer service keeps consumers coming back, as well as drives positive reviews and word of mouth marketing.
  • Evolve. We can take a lesson from media and sales giant Amazon on this one. Amazon has proven immensely successful at both sales and marketing. Recently, they raised the price of their Prime membership from $79/year to $99/year. Instead of backlash, their loyal customers and just about everyone else praised their services and said they are more than willing to pay the new, higher price. And you know what? Amazon continues to thrive, and has even added a new music streaming service.

With these tips you’ll be on your way to standing out in the ecommerce world.

Do you have any tips you would like to share?

(Photo Source)

Megan Totka is the Chief Editor for She specializes on the topic of small business tips and resources. helps small businesses grow their business on the web and facilitates connectivity between local businesses and more than 7,000 Chambers of Commerce worldwide.

Business Connections: Social Media Makes it Possible, Anywhere


Business Connections_Apr14There’s no doubt in anyone’s mind that social media has opened up a whole new world when it comes to meeting and keeping in touch with people. Facebook and Twitter have revolutionized social contact, while sites like LinkedIn help businesspeople to connect. Anywhere you go, you’re likely to spot someone using a social network on their phone or tablet.

Now, KLM Royal Dutch Airlines has made your travel (business or otherwise) another way to connect with people, first via social media, then in person. The airline has a program called Meet & Seat, where passengers can choose who they sit next to by viewing their social media profiles. According to the airline, approximately 50,000 people have used the service since its launch in 2012. About half of those people use the service to make business connections on their flight.

While some people have embraced the concept, others think that the concept of doing business in the air could be invasive and annoying. Planes are often a refuge for business travelers – in the past, people have been forced to unplug for a flight. That may all be changing, though, because more and more airlines are offering in-flight Wi-Fi, and regulations about using cell phones on board an aircraft have been under scrutiny, with research suggesting that it may be safe to use cell phones on board after all.

Other companies are picking up this trend as well. Delta is in the process of launching a program called Innovation Class. The airline offers everyday passengers the ability to apply to sit next to industry leaders. The application is completed via social network LinkedIn. The first pairing occurred on a flight in March.

Two more social apps geared towards flying are becoming popular also. SeatID allows passengers to see if anyone from their social media pages has taken the same flight that they are booking. This allows the company to exploit the idea that people will purchase things that their friends have purchased before. Another service, Satisfly, quizzes fliers about their preference for a quiet flight or if they might like to socialize, then guides them to a seat next to someone with similar desires.

So what do you think about social flying? Are these services that you would use?

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